Bilingual Front Desk Specialist - IVF - Remote

Overview

We are looking for a highly organized and compassionate Front Desk Specialist to join one of our clients. As the first point of contact for patients, you will manage scheduling and provide vital administrative support to ensure seamless clinic operations.

In Short

• Warmly and professionally greet patients, showing empathy and care at every interaction.
• Oversee patient scheduling, including booking, confirming, rescheduling, and canceling appointments.
• Accurately maintain and update patient records in the clinic management system.
• Respond to phone and email inquiries promptly and courteously.
• Perform general administrative tasks as needed to support clinic operations.
• Collaborate with medical staff to maintain a smooth workflow.
• Ensure patient confidentiality and strict compliance with HIPAA regulations.

Requirements

• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with discretion.
• Experience in a healthcare setting is preferred.
• Proficiency in both English and Spanish.

Benefits

• Competitive salary.
• Health benefits.
• Supportive work environment.
• Opportunities for professional development.