Accounts Receivable Specialist - Remote

Overview

The Accounts Receivable Specialist is responsible for managing customer collections and ensuring timely payments while maintaining positive customer relationships.

In Short

• Conducts outbound collection calls in a professional manner
• Instructs customers on processing payments via the online portal
• Provides tracking reports on outstanding accounts receivable
• Documents collection activity in the company’s collections module and Excel
• Provides customer invoices and statements as requested
• Identifies and documents disputed items from customers
• Coordinates with internal departments for dispute resolution
• Accountable for resolving client-billing problems
• Decreases accounts receivable delinquency

Requirements

• Experience in accounts receivable or collections
• Strong communication skills
• Proficiency in Excel
• Ability to manage customer relationships
• Detail-oriented with strong organizational skills

Benefits

• Competitive salary
• Flexible working hours
• Remote work opportunity
• Professional development opportunities