Account Manager - Client Success - Remote

Overview

This is a client service role — there is no cold calling, no sales quota, and no commission structure. Your success will be measured by client satisfaction, smooth onboarding, and relationship management.

In Short

• Join a micro influencer marketing platform connecting D2C brands with everyday people.
• Lead the onboarding of new client brands and coordinate campaign launches.
• Manage client relationships through email and video meetings.
• Work closely with the Sales and Operations teams.
• Be results-driven, self-managing, and detail-oriented.
• 2-5 years in account management or client success role required.
• Experience with e-commerce marketplaces and influencer marketing is a plus.
• Conduct client calls and manage multiple processes simultaneously.
• Proficient in CRM software and Google Office tools.
• This is a remote, full-time position.

Requirements

• 2-5 years in account management or client success role
• Experience dealing with business owners and executives
• Knowledge of e-commerce marketplaces and/or influencer marketing
• Experience handling high volume of email and/or support tickets
• Comfortable conducting client calls on camera
• Strong time management and organizational skills
• Previous experience in a customer-facing role with demonstrated communication skills
• Ability to balance competing priorities and manage multiple processes at the same time
• Interest in tech and digital marketing; previous experience in a start-up environment is an asset
• Experience with CRM software
• Proficient with Google Office (Docs, Sheets, Slides)

Benefits

• 100% Remote team
• Monthly Bonuses
• Enterprise career advancement