Payer Enrollment Associate - Remote

Overview

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

In Short

• Manage CAQH enrollments and attestations, ensuring providers are accurately registered and compliant with payer requirements.
• Oversee roster management, ensuring provider data is accurate and up to date in credentialing systems.
• Support billing and enrollment operations, collaborating with the Revenue Cycle Management team to resolve issues.
• Assist with payer application submissions, tracking statuses, and following up as needed.
• Work closely with the Credentialing Manager, Payer Management to ensure seamless execution of credentialing workflows.
• Maintain compliance with NCQA and payer credentialing standards, identifying and resolving discrepancies.
• Provide administrative support for credentialing audits and reporting, ensuring accuracy and completeness of provider data.

Requirements

• 2+ years of experience in credentialing, enrollment, or healthcare administration.
• Strong knowledge of CAQH enrollment processes and payer credentialing requirements.
• Experience with provider roster management and data integrity.
• Detail-oriented with strong organizational and data management skills.
• Ability to track and follow up on payer applications efficiently.
• Strong collaboration skills, with experience working across credentialing, billing, and compliance teams.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring.
• Employer sponsored 401(k) match of up to 2% for retirement planning.
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.