Associate Enrollment Counselor - Remote

Overview

The Associate Enrollment Counselor serves as a primary counsel and relationship builder for prospective learners, guiding them through the enrollment process for online degree programs while ensuring their needs are met.

In Short

• Educate prospects about online degree programs and career outcomes.
• Utilize consultative relationship building skills.
• Guide learners through the enrollment lifecycle.
• Manage a sales cycle and pipeline effectively.
• Engage with warm leads via phone, chat, social media, and email.
• Collaborate with team members to enhance learner experience.
• Leverage automation tools for managing learner data.
• Commit to continuous training and development.
• Establish credibility with extensive product knowledge.
• Work a flexible schedule with some late hours required.

Requirements

• Previous professional sales experience preferred.
• BA/BS in a relevant field preferred.
• Strong interpersonal and communication skills.
• Ability to work in a goal-driven environment.
• Experience with customer-tracking software.
• High achievement orientation and service orientation.
• Ability to manage multiple contacts and inquiries.
• Willingness to travel occasionally if needed.

Benefits

• 401(k) and matching.
• Health, dental, and vision insurance.
• Paid time off and professional development assistance.
• Flexible spending accounts.
• Tuition reimbursement.
• Employee discounts and assistance programs.
• Retirement plan options.
• Opportunities for overtime pay.