Associate Enrollment Specialist - Remote

Overview

The Associate Enrollment Specialist serves as a primary support and relationship builder for prospective students, guiding them through the enrollment process for online degree programs.

In Short

• Educate prospective students about online degree programs and financing.
• Build one-to-one relationships with prospects.
• Support students through the full enrollment lifecycle.
• Utilize consultative skills to identify educational solutions.
• Engage with students via phone, chat, and email.
• Leverage automation tools to manage student data.
• Commit to continuous training and development.
• Participate in team discussions and support colleagues.
• Improve student engagement through personalized pathways.
• Maintain a strong pipeline of prospective students.

Requirements

• Demonstrated track record of advanced performance.
• Excellent time management and communication skills.
• Professional sales experience is preferred.
• Ability to work in a goal-driven environment.
• Experience with customer-tracking software applications.
• Strong desire to work in a mission-driven culture.
• Relevant four-year degree preferred.
• Ability to work 9am-6pm with occasional late coverage.
• Must be able to travel occasionally if needed.
• Ability to meet critical thinking and problem-solving aspects.

Benefits

• Comprehensive benefits package for employees scheduled 30 hours or more.
• Medical, dental, vision, life, and disability plans.
• Parental leave and paid time off.
• 401(k) retirement benefit and Employee Stock Purchase Plan.
• Tuition assistance and entertainment discounts.
• Non-exempt employees are eligible for overtime pay.