EAP Management Consultant - Remote

Overview

The EAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives, management, and employees. This role will report to the Spring Health Clinical Manager.

In Short

• Provide management consultation that enhances employee wellbeing and workplace effectiveness.
• Coordinate and deliver virtual critical incident response requests.
• Complete management referral intakes and assure appropriate placement of management referred employees.
• Monitor employee compliance and provide follow-up to supervisors.
• Assess for risk and manage member and organizational crises.
• Act as a subject matter expert on the key customer’s benefits ecosystem.
• Maintain accurate documentation meeting risk management and regulatory requirements.

Requirements

• LPC, LCSW, LMFT, or Psychologist with minimum of 3 years experience (independent licensure required).
• SAP qualified preferred.
• CEAP certification preferred.
• Supervisory experience and/or experience working with management and human resource professionals preferred.
• Crisis management and SUD experience.
• Familiarity with employee assistance/human services programs.
• EAP experience.
• Experience delivering and coordinating critical incident response required.
• Experience working with diverse populations (bilingual preferred).
• Knowledge of healthcare settings and community resources.
• Tech and computer savvy.
• Excellent written and verbal communication skills.
• Able to multi-task and context switch.

Benefits

• Competitive total rewards package including stock options, benefits, and incentive pay for eligible roles.
• Annual review of employee pay and compensation programs to ensure competitive and fair pay.