Senior Account Manager - Bilingual (Mandarin/English) - Remote

Overview

The Senior Account Manager will empower brands partnering with Spreetail for fulfillment services, driving their success and exceeding expectations while working in a flexible environment.

In Short

• Understand brand GMV opportunities and build contract models.
• Manage long-term strategies for brands.
• Oversee account health metrics like delivery rates and inventory management.
• Establish strong relationships with business leaders.
• Provide actionable insights through brand reporting.
• Facilitate brand calls and manage project timelines.
• Work independently and manage time effectively.
• Fluency in Mandarin and English is required.
• 5-6 years of experience in account management with significant sales.
• Creative problem-solving and strong communication skills are essential.

Requirements

• Bachelor’s degree in Business, Finance, Project Management, or related field.
• Fluency in Mandarin and English.
• 5-6 years of experience managing 3PL clients.
• Proven ability to thrive in fast-paced environments.
• Strong communication skills with all levels of client leadership.
• Ability to work independently while managing deadlines.
• Creative thinking and problem-solving aptitude.
• Strong writing, phone, and presentation skills.

Benefits

• Flexible work environment with remote options.
• Quarterly team-building events in Lincoln.
• Opportunities for professional growth and development.
• Supportive team culture.
• Engagement in community activities.