Channel Performance Team Lead - Remote

Overview

Spreetail is seeking a Channel Performance Team Lead to develop and guide a high-performing team while driving operational excellence. You’ll coach and mentor team members, manage workloads, build strong stakeholder relationships, and lead process improvements that support scalability and customer success.

In Short

• Coach and develop teams to ensure high-quality work and balanced workloads.
• Drive operational excellence by managing task assignments and performance.
• Build strong relationships with stakeholders and report on performance trends.
• Lead continuous improvement across workflows and ensure cross-functional alignment.
• Analyze metrics and deliver performance insights to leadership and stakeholders.

Requirements

• Ability to manage multiple priorities and adapt to evolving needs.
• Capable of interpreting moderate-sized datasets to extract actionable insights.
• Demonstrates urgency and resilience to see initiatives through.
• Communicates confidence and clarity with stakeholders.
• Proficient in MS Office Suite, particularly Excel.
• Deep understanding of customer systems and service processes.

Benefits

• Opportunity to work in a fast-growing ecommerce company.
• Professional development and coaching opportunities.
• Collaborative and supportive team environment.
• Focus on operational excellence and continuous improvement.