Italian Customer Technical Advisor & Inbound Sales - Remote

Overview

As a Customer Technical Advisor & Inbound Sales in Portugal, you will ensure that performance goals are met across all operations while fulfilling client expectations related to operational excellence.

In Short

• Handle incoming user requests via multiple channels
• Log call details into case management systems
• Ensure high customer satisfaction survey scores
• Deliver high-caliber customer service on post-sales requests
• Support inbound sales and product selling
• Achieve quarterly sales goals
• Log and follow up on orders or requests
• Capture required data in CRM systems

Requirements

• Fluency in Italian
• Strong communication skills
• Experience in customer service or sales
• Ability to work in a team environment
• Familiarity with CRM systems

Benefits

• Career growth opportunities
• Free learning and leadership development programs
• Supportive work environment
• Access to cutting-edge technologies