Infrastructure Project Manager - Remote

Overview

We are Sourcepass, an IT consulting company (MSP) with a rich history of providing network support and innovative solutions since 2001. Our expertise spans IT services, cloud computing, and security, that tailor the right technologies to specific industries and business strategies. Sourcepass aims to be different. It is owned and operated by technology, security, and managed services experts who are passionate about delivering an IT experience that clients love.

Sourcepass has acquired and continues to acquire companies across all avenues of technology bringing more than 40 years of expertise to all of our service areas.

Today, Sourcepass comprises over six hundred employees serving more than two thousand clients across twenty unique vertical markets. And the best is yet to be.

Our achievements speak for themselves: named to the Inc. 2022 Best in Business list, honored with two 2023 Stevie® Awards, listed on CRN’s 2023 Solution Provider 500, and recognized in Gartner’s 2024 Magic Quadrant™. Most recently, we were awarded PAX8's 2024 Partner of the Year and designated as Microsoft CoPilot MVP. We take pride in these accolades and continue to push boundaries in the IT consulting industry.

Join us and be part of our journey toward even greater accomplishments.

In Short

• Manage multiple infrastructure projects simultaneously, ensuring all milestones are achieved and deadlines are met.
• Coordinate with internal engineering and support teams to ensure timely provisioning, deployment, and configuration of IT infrastructure components.
• Collaborate with cross-functional teams, including sales, operations, and equipment prep and shipping, to deliver outstanding service and solutions to clients.
• Act as the primary point of contact for clients throughout the project lifecycle, promptly addressing concerns and providing updates.
• Track and report on key performance metrics related to infrastructure project delivery, identifying trends and opportunities for improvement.
• Conduct regular project status meetings with clients to ensure requirements are being met and expectations are exceeded.
• Oversee the transition, migration, or decommissioning of IT infrastructure, coordinating with internal teams for seamless execution.
• Ensure compliance with regulatory requirements and company policies regarding data security, privacy, and infrastructure management.
• Work closely with clients to understand business needs and translate them into detailed infrastructure project plans and objectives.
• Serve as a liaison between clients and internal technical teams, facilitating communication and ensuring alignment on project goals.

Requirements

• Minimum 3–5 years of experience as an infrastructure project manager in an IT environment, ideally at a Managed Service Provider.
• Strong understanding of IT infrastructure, including on-premises and cloud environments, networking, and security principles.
• Demonstrated experience in infrastructure project management, in a client-facing role within the IT or managed services industry.
• Ability to collaborate closely with senior system engineers to assess technical feasibility, identify challenges, and propose effective solutions.
• Familiarity with infrastructure management platforms and tools (e.g., ConnectWise PSA preferred).
• Exceptional organizational skills and attention to detail, with the ability to manage multiple infrastructure projects concurrently.
• Outstanding communication and interpersonal skills, able to build rapport and credibility with clients and internal stakeholders.
• Proven track record of successfully managing complex on-prem and cloud infrastructure projects on time and within budget.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall) and best practices.
• Ability to work independently and manage multiple priorities effectively.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Work with a talented and dedicated team.
• Be part of a company recognized for excellence in the IT consulting industry.
• Flexible work environment.