Accounting Administrator - Remote

Overview

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! We are seeking a detail-oriented and proactive Accounting Administrator to join our team. In this role, you will be responsible for preparing and maintaining billing data, collecting payments according to standard operating procedures, and managing customer communications related to billing and collections.

In Short

• Work from Home
• Monday to Friday | 9 AM to 6 PM EST
• Following US Holidays

Responsibilities

• Create and Send Invoices: Generate and distribute invoices to customers as per contractual commitments.
• Payment Collection: Communicate with customers to request payment and accurately record received payments in our accounting system.
• Reconciliation: Actively reconcile payments and resolve any discrepancies promptly.
• Account Updates: Update client accounts based on payment or contact information.
• Customer and Internal Communication: Manage customer email queue and respond to internal team requests regarding billing and collections.
• Collaboration: Work with the sales and customer experience teams to resolve any customer billing escalations.
• Bad Debt Management: Collaborate with the accounting team to identify and reserve for bad debt appropriately.
• Client Relationships: Establish and nurture robust relationships with clients to address billing inquiries proactively and facilitate prompt payments.

Requirements

• Education: High School Diploma required; associate/bachelor’s degree preferred.
• Experience: 2+ years of experience in a related field.
• Technical Skills: Strong Microsoft Office skills, particularly in Excel.
• Communication: Strong English language written communication skills required.
• Software Familiarity: Familiarity with Sage Intacct or similar accounting software preferred.

Benefits

• Work from Home
• Monday to Friday | 9 AM to 6 PM EST
• Following US Holidays