The Defense and Security sector faces numerous challenges: ensuring operational efficiency for our clients, facilitating and securing access to information, simplifying citizen processes, and supporting individuals in the face of digital transformation!

In Short

Join a team to support Ministries in designing, implementing, and maintaining a vast application portfolio.
Work on strategic projects for clients in the Defense and Security sector.
Implement, deploy, and optimize the ITSM module of ServiceNow.
Define technical specifications related to the ITSM module.
Configure and customize the ITSM module according to project requirements.
Advise clients on ITIL best practices and suitable solutions for their business processes.
Participate in testing phases and ensure the quality of deliverables.
Collaborate with business teams to ensure project coherence and success.
Possess technical knowledge of ServiceNow configuration and scripting tools.
Have a good understanding of ITIL processes and ITSM best practices.

Requirements

Recognized for analytical skills, interpersonal qualities, rigor, and teamwork.
Graduate with a BAC +5 (engineering school or equivalent training).
At least 5 years of experience as a ServiceNow consultant or expert, specializing in the ITSM module.

Benefits

Telework agreement allowing up to 2 days of remote work per week.
Attractive benefits package including health insurance, meal vouchers, and bonuses.
Multiple career opportunities across over 30 job families.
Hundreds of training opportunities to develop skills and advance within the Group.
Access to self-training platforms for certification preparation and personal development.
Opportunity to engage with our foundation or partner.
Join the Tech'Me UP collective for training, conferences, and more.

Translated from French