CX Specialist - Remote

Posted 11 weeks ago

Customer Service

Full Time

NC, USA

Overview

[solidcore] is looking for a full-time CX Specialist to join our Client Experience team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will act as a Client advocate and interface between all related departments on the Client’s behalf.

In Short

Full-time position in Client Experience team
Empathetic and strategic team member
Acts as Client advocate
Interfaces with various departments
Provides timely updates to clients
Enhances day-to-day processes
Increases client happiness
Remote opportunity
Must be located in North Carolina or Florida
Must live within 25 miles of a [solidcore] studio

Requirements

Organized and highly skilled communicator
Experience in client advocacy
Ability to solve problems creatively
Strong interpersonal skills
Ability to work collaboratively with teams

Benefits

Opportunity to work remotely
Engaging work environment
Focus on client satisfaction

[solidcore]

solidcore is a dynamic fitness company dedicated to providing an exceptional client experience through innovative and personalized support. With a mission-driven approach, solidcore prioritizes empathy and strategic problem-solving in its client interactions. The company fosters a collaborative and supportive work environment, offering remote opportunities for team members who are passionate about health and wellness. solidcore values strong communication skills and a client-first attitude, ensuring that every client receives top-notch service across various communication channels.

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