Senior Cloud Support Engineer - Remote

Overview

We are seeking a skilled Cloud Support Engineer with strong hands-on experience in Microsoft Azure and a solid focus on incident response, automation, and continuous improvement. In this role, you will contribute to operational excellence by helping to enhance our cloud support maturity, drive standardization, and implement best practices across our environments.

In Short

• Lead and coordinate incident response activities.
• Prepare clear, detailed RCA reports following service restoration.
• Design and improve testing approaches, streamline processes, and automate tasks.
• Create and maintain runbooks, SOPs, and knowledge base articles.
• Provision, configure, and maintain Azure resources using IaC tools.
• Implement and maintain monitoring, logging, and alerting solutions.
• Support deployments, patching, and continuous improvement of the Azure platform.

Requirements

• 5+ years of experience in cloud operations or related roles.
• Extensive hands-on knowledge of Microsoft Azure.
• Proficiency in Infrastructure as Code tools like Terraform.
• Solid understanding of networking concepts and cloud-native architectures.
• Strong communication capabilities and problem-solving mindset.

Benefits

• Flexible employment and remote work.
• International projects with leading global clients.
• International business trips.
• Non-corporate atmosphere.
• Language classes.
• Internal & external training.
• Private healthcare and insurance.
• Multisport card.
• Well-being initiatives.