Community Lead - Remote

Overview

As the Community Lead at Softr, you will be responsible for leading community efforts, building relationships, and managing community initiatives for a rapidly growing AI-native platform.

In Short

• Lead community efforts and manage primary community channels.
• Engage with community members and answer their questions.
• Monitor and report on community feedback.
• Organize community initiatives like events and workshops.
• Develop and run community programs.
• Collaborate with product and marketing teams.
• Experiment with new initiatives for both B2C and B2B customers.
• Prioritize tasks aligned with the company vision.
• Build and maintain relationships with diverse customers.
• Work in a fully remote environment with a fast-growing team.

Requirements

• 3+ years of experience in Community Management or Customer Success.
• Familiarity with no-code platforms.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities.
• Customer-centric mindset with relationship-building experience.
• Ability to multitask and work effectively with minimal supervision.
• Strong decision-making skills.

Benefits

• Opportunity to make a large-scale impact in a fast-growing company.
• Competitive salary and equity options.
• Fully remote and flexible work schedule.
• High ownership with a lean team structure.
• Annual company retreats and team gatherings.
• Opportunity to work directly with founders and leadership.
• Positive feedback from a large user base.
• Well-resourced and profitable company.