Community Lead - Remote

Overview

As Community Lead, you’ll roll up your sleeves to build and run programs that connect Rillet’s customers and amplify their voices.

In Short

• Manage and grow Rillet’s customer community (online and offline)
• Own and manage our event calendar, planning dinners, unique events and conferences
• Partner with Marketing, Customer Success, and Product to capture and share customer stories.
• Create toolkits, resources, and communications that keep finance leaders engaged and supported.
• Identify and nurture customer advocates who champion Rillet’s mission.

Requirements

• 2–4 years of experience in community management, field marketing, or a related role.
• Strong project manager who enjoys owning details and delivering programs end-to-end.
• Excellent communicator with strong writing and relationship-building skills.
• Comfortable facilitating events and conversations — online or in person.
• Curious and data-aware: you measure what’s working and adapt quickly.
• Self-starter who thrives with ownership, but collaborates well across teams.
• Excited by the opportunity to grow into a leadership role as the community scales.

Benefits

• Competitive Compensation: We're backed by some of the best investors and excited to offer competitive compensation packages, including equity.
• Benefits: Competitive healthcare and dental insurance options.
• Growth Opportunity: We’re excited to build a team who strives for excellence with big ambitions who will grow in roles, responsibilities, and compensation as we do.
• Time to Decompress: Flexible PTO with 9 company-wide holidays.
• Remote Friendly: We have offices in San Francisco, New York, and Barcelona. With team members working remotely from all over the world.
• Team Building: In-person opportunities that are designed to help team members foster collaboration and build community; our team has had offsites in New York, San Francisco, Toronto, Italy, France, and other International Locations!