Remote Otter LogoRemoteOtter

Field Service Technician II - Remote

Posted 2 days ago
All others
Full Time
USA
$67,600 - $91,400/year

Overview

The Field Service Technician II position involves daily travel within the Miami Metro area to troubleshoot, service, install, and repair advanced detection and screening technologies.

In Short

  • Daily travel to various customer sites in the Miami Metro area.
  • Troubleshoots, services, installs, and repairs Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment.
  • Maintains field service logs and filing systems.
  • Ensures customer satisfaction through effective communication.
  • Completes scheduled maintenance and documents all work.
  • Participates in service sales and promotes revenue programs.
  • Maintains currency on technical certifications.
  • Responds to emergency service calls.
  • Collaborates with senior technicians for knowledge growth.
  • Complies with health, safety, and environmental policies.

Requirements

  • Associate’s Degree or related trade certification.
  • Minimum of 3 years experience in troubleshooting and field repair.
  • Excellent communication and customer service skills.
  • Ability to travel at short notice.
  • Strong organizational skills and ability to multitask.
  • Must be able to lift/carry 80 lbs.
  • Technical knowledge of Trace and X-Ray technologies.
  • Ability to work safely in varied environments.
  • Must pass federal background investigation for Sensitive Security Information (SSI) access.
  • Self-motivated and reliable individual.

Benefits

  • Excellent training and career growth opportunities.
  • Inclusive work environment with strong leadership.
  • Flexible benefits to suit lifestyle needs.
  • Competitive salary and business profit plan.
  • Comprehensive benefits package.
Smiths Group logo

Smiths Group

Smiths Group is a FTSE100 global business with a workforce of around 14,600 colleagues operating in over 50 countries. The company leverages leading-edge technology to design, manufacture, and deliver innovative solutions that address the evolving needs of its customers, impacting millions of lives daily. With a rich history of over 170 years of innovation, Smiths Group comprises five global divisions, including Smiths Interconnect, which specializes in technically differentiated electronic components and subsystems for critical applications in defense, aerospace, communications, and industrial markets. Smiths Interconnect employs over 2,000 people and has a strong global presence, with manufacturing facilities in nine countries and a commitment to enhancing connectivity, improving healthcare, and ensuring security across various sectors.

Share This Job!

Save This Job!

Similar Jobs:

Alma Lasers logo

Field Service Technician II - Remote

Alma Lasers

3 days ago

The Field Service Technician II is responsible for repairing medical equipment and providing technical support, primarily servicing East Coast customers.

USA
Full-time
All others
$39 - $43/hour
Alma Lasers logo

Field Service Technician II - Remote

Alma Lasers

4 days ago

The Field Service Technician II will travel to customer sites on the West Coast to repair and maintain medical equipment.

CA, USA
Full-time
All others
39 - 43 USD/hour
Smiths Group logo

Field Service Technician II - Remote

Smiths Group

1 week ago

The Field Service Technician II role involves troubleshooting and maintaining advanced detection equipment, requiring travel and excellent customer service skills.

TX, USA
Full-time
All others
Smiths Group logo

Field Service Technician II - Remote

Smiths Group

3 weeks ago

The Field Service Technician II role involves traveling to various sites to troubleshoot, install, and maintain security detection equipment while ensuring customer satisfaction.

OK, USA
Full-time
All others
$48,500.00 - $112,500.00/year
Smiths Group logo

Field Service Technician II - Remote

Smiths Group

6 weeks ago

The Field Service Technician II is responsible for maintaining and repairing security screening equipment at customer locations, ensuring high customer satisfaction through effective service and communication.

TX, USA
Full-time
All others
$48,500.00 - $112,500.00/year