Field Service Technician I - PGD - Remote

Overview

The Field Service Technician I role at Smiths Detection involves providing technical support, performing repairs, and ensuring customer satisfaction in the Punta Gorda area.

In Short

• Daily travel to customer locations in Punta Gorda.
• Install, repair, and maintain security screening equipment.
• Document inspections and maintenance work.
• Manage repair parts and maintain tools.
• Participate in service sales opportunities.
• Provide customer training and technical support.
• Maintain communication with senior technicians and product managers.
• Comply with health, safety, and export control regulations.
• May require federal background investigation and security clearance.
• Physical demands include lifting heavy equipment and working in various environments.

Requirements

• Associate’s Degree or related trade certification.
• 1-3 years of experience in troubleshooting and field repair.
• Excellent communication and customer service skills.
• Ability to work in stressful situations and travel on short notice.
• Strong orientation for teamwork and customer focus.
• Must be able to lift/carry up to 80 lbs.
• Understanding of electrical and electronic systems.
• Computer literacy, especially in MS Office Suite.
• Ability to work safely in extreme environments.
• Must pass federal background investigation for Sensitive Security Information access.

Benefits

• Career growth opportunities locally and globally.
• Inclusive work environment with strong leadership.
• Flexible benefits to suit lifestyle needs.
• Competitive salary and profit-sharing plan.
• Comprehensive benefits package.