Field Service Technician I - MSP - Remote

Overview

This position involves providing field service support for security detection equipment, requiring travel in the Minneapolis - St. Paul area.

In Short

• Meet daily service repair needs and drive customer satisfaction.
• Install, repair, and maintain equipment in the field.
• Document inspections and maintenance work.
• Manage repair parts cycle time.
• Participate in service sales opportunities.
• Provide technical support to customers.
• Comply with health, safety, and environmental policies.
• Travel and work hours may vary.
• Maintain communication with team and customers.
• Possess basic knowledge of Trace and X-Ray technologies.

Requirements

• Associate’s Degree or related trade certification.
• 1-3 years of experience in troubleshooting and field repair.
• Excellent communication and customer service skills.
• Ability to travel at short notice.
• Strong teamwork orientation.
• Must pass federal background investigation.
• Ability to handle physical demands of the job.
• Computer literacy and proficiency in MS Office.
• Ability to lift/carry heavy equipment.
• Willingness to work in various environments.

Benefits

• Excellent training and career growth opportunities.
• Inclusive work environment with strong leadership.
• Flexible benefits to suit lifestyle.
• Competitive salary and profit-sharing plan.
• Comprehensive benefits package.