Technical Consulting Lead - Remote

Posted 21 weeks ago

All others

Full Time

Worldwide

$130,000 - $150,000/year

Overview

Smartly is looking for a Technical Consulting Lead to elevate our Technical Consulting function in the Americas, driving innovation, customer success, and strategic alignment with our business objectives.

In Short

Lead and manage the Technical Consulting team in North and Central America.
Align technical initiatives with company goals.
Drive customer-centric solutions and enhance customer satisfaction.
Collaborate with cross-functional teams to ensure seamless customer experiences.
Implement strategies for operational excellence and process improvements.
Foster a culture of growth and continuous learning within the team.
Monitor performance metrics and implement action plans for success.
Encourage innovation and continuous improvement in consulting initiatives.
Serve as a trusted advisor for senior-level customer stakeholders.
Oversee performance reviews and career development plans for team members.

Requirements

Comprehensive technical expertise in frontend, databases, and modern languages.
Experience with AWS, Google Analytics, and marketing measurement solutions.
Excellent communication and collaboration skills.
Proven track record in driving customer-centric solutions.
Experience working cross-functionally with product, sales, and marketing teams.
Strong strategic planning and operational improvement skills.

Benefits

Five weeks paid time off (PTO) and 11 company paid holidays.
Generous healthcare packages and mental health benefits.
Monthly wellness benefit and learning reimbursement opportunities.
401K plus matching and equity grants for all new employees.
Volunteer time off days and company donation matching opportunities.
Computer (MAC or PC), phone with plan, and Bose headphones provided.
And so much more…

Smartly

Smartly.io is a dynamic and innovative company based in Helsinki, dedicated to building a leading SaaS platform that focuses on Identity and Access Management (IAM) and Billing operations. With a strong emphasis on collaboration and inclusivity, Smartly.io boasts a diverse team of over 800 professionals from more than 60 nationalities across 24 locations in 13 countries. The company fosters a culture of trust, transparency, and open feedback, while also prioritizing employee wellbeing through generous healthcare packages and a healthy work-life balance. Smartly.io is committed to making a global impact and offers ample career development opportunities, equity options, and a hybrid workplace model that allows for flexibility in work arrangements.

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