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Sales Support Associate - Remote

Posted 2 weeks ago
Sales / Business
Full Time
USA

Overview

The principal role of the Sales Operations Associate is to create and update opportunities for new and existing customers from our channel partners. Deal entry is the first step in our customer journey and the timeliness and accuracy of this function is vital to our sales process.

In Short

  • Create new sales opportunities in Salesforce
  • Create additional opportunities based on product selection
  • Respond to requests that cannot be processed
  • Update customer and deal information for existing opportunities
  • Validate utility account information based on reference documents
  • Understand utility switching rules to ensure start dates can be met
  • Review exception queue to make corrections to opportunities

Requirements

  • Previous experience with Data Entry
  • MS Office, Outlook, Internet
  • Previous experience using a CRM system i.e. Salesforce a plus
  • Knowledge of the Electricity Industry a plus
  • Great interpersonal, written, verbal and communication skills
  • Time management
  • Attention to detail
  • Problem solving skills

Benefits

  • Diversity and inclusion culture
  • Global career opportunities
  • Flexible working arrangements
  • Opportunity to make an impact
SmartestEnergy logo

SmartestEnergy

SmartestEnergy is a dynamic and globally-minded company focused on delivering operational excellence in the energy sector. With a presence in the UK, US, and Australia, SmartestEnergy is committed to digitizing, decarbonizing, and localizing the future of energy. The company values diversity and inclusion, celebrating a wide range of backgrounds and perspectives as key drivers of growth and innovation. SmartestEnergy offers flexible working arrangements, allowing employees to maintain a healthy work-life balance while contributing to impactful projects. The organization fosters a collaborative environment where employees can develop their skills and advance their careers.

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