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Debt Management / Collections Specialist - Remote

Posted 1 week ago
Finance / Legal
Full Time
Worldwide

Overview

Are you detail-oriented and ready for a new role? We’re seeking a proactive person to handle credit card payments, manage the direct debit process, oversee third-party relationships, and ensure timely debt recovery. You’ll also work closely with the Finance and Technical teams to manage customer accounts, track smart meter installations, and monitor credit terms.

In Short

  • Handle credit card payments and manage direct debit processes.
  • Oversee third-party relationships for debt recovery.
  • Work with Finance and Technical teams on customer accounts.
  • Track smart meter installations.
  • Monitor credit terms and ensure timely debt recovery.
  • Proven collection skills and experience required.
  • Intermediate IT skills in MS Office needed.
  • Strong communication and listening skills.
  • Attention to detail for record accuracy is crucial.
  • Flexible working options available.

Requirements

  • Proven collection skills and experience.
  • Intermediate IT skills in MS Office.
  • Ability to listen attentively to customer requests.
  • Professional approach in handling complaints.
  • Highly numerate with attention to detail.

Benefits

  • Global impact with opportunities to explore new markets.
  • Flexible working from anywhere in the world for up to 30 days a year.
  • Commitment to diversity and inclusion.
  • Work-life balance prioritized.
  • Dynamic, globally-minded team environment.
SmartestEnergy logo

SmartestEnergy

SmartestEnergy is a dynamic and globally-minded company focused on delivering operational excellence in the energy sector. With a presence in the UK, US, and Australia, SmartestEnergy is committed to digitizing, decarbonizing, and localizing the future of energy. The company values diversity and inclusion, celebrating a wide range of backgrounds and perspectives as key drivers of growth and innovation. SmartestEnergy offers flexible working arrangements, allowing employees to maintain a healthy work-life balance while contributing to impactful projects. The organization fosters a collaborative environment where employees can develop their skills and advance their careers.

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