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Client Success Manager - Remote

Posted 1 week ago
Sales / Business
Full Time
Barcelona, Spain

Overview

Smadex is a leading advertising technology company founded in Barcelona in 2010 and sold to American-based and stock-listed Entravision in 2018 (NYSE::EVC). We power campaigns for Apps, Games and Brands across Mobile and CTV using advanced machine learning and optimized creative strategies to deliver results. Smadex is one of the fastest growing DSPs and we are adding talent to fuel our ambitious plans for 2025 and beyond.

To help us maintain our strong position in the industry, we are looking for an Client Success Manager to lead and develop a portfolio of clients across Europe.

In Short

  • Build and manage strategic partnerships within your portfolio
  • Identify growth opportunities and execute them to achieve goals
  • Enable decision-making with a data-driven strategy and valuable insights
  • Translate complex data analysis into simple language for clear communications
  • Offer new product features aligned with customers’ business stage
  • Lead client meetings and regular business reviews
  • Represent Entravision & Smadex externally and sell our in-house mobile advertising solution.

Requirements

  • 1+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic is a MUST
  • Excellent communication skills (verbal and written) to develop strong relationships with your clients in English is a MUST
  • Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA.
  • Strong understanding of the mobile app industry: actors, media-buying, sellers, suppliers, MMP’s.
  • Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner.
  • Positive attitude, passion for Apps, and a love for problem-solving.

Benefits

  • Integrate a highly motivated and young team
  • Great compensation package
  • Top location at the heart of Barcelona
  • 2 days working from home / 3 days in the office
  • LinkedIn Learning
  • Monthly gym allowance to use in up to 30 DIR gyms around the city (Barcelona)
  • TGIF’s monthly activities, team-building events, and work anniversary celebrations!
  • Work in a multicultural, young & talented environment with peeps from more than 26 different nationalities!
  • And more
Smadex SLU logo

Smadex SLU

Smadex SLU is a prominent advertising technology company based in Barcelona, established in 2010 and acquired by Entravision, a publicly traded American company, in 2018. Specializing in mobile and CTV advertising, Smadex leverages advanced machine learning and creative optimization strategies to drive successful campaigns for apps, games, and brands. As one of the fastest-growing demand-side platforms (DSPs), Smadex is focused on expanding its operations and talent pool to achieve ambitious growth targets for 2025 and beyond.

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