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Billing Operations Lead - Remote

Posted 8 weeks ago
Finance / Legal
Full Time
India

Overview

The Billing Operations Lead will manage the end-to-end billing process, ensuring a seamless and efficient experience for clients while optimizing revenue operations.

In Short

  • Own and optimise billing operations for a client-friendly process.
  • Oversee billing for new clients, renewals, and upgrades/upsells.
  • Monitor and improve billing satisfaction, resolving issues proactively.
  • Support revenue growth through seamless billing operations.
  • Handle day-to-day billing inquiries and requests professionally.
  • Drive process improvements to support scalable growth.
  • Contribute to innovation in a traditionally unexciting industry.

Requirements

  • Experience in billing operations or related fields.
  • Strong analytical and problem-solving skills.
  • Excellent communication and client management skills.
  • Ability to drive process improvements.
  • Familiarity with invoicing and revenue operations.

Benefits

  • Opportunity to work in a fast-growing company.
  • Be part of a mission-driven team.
  • Flexible work environment.
  • Professional growth and development opportunities.
Sleek logo

Sleek

Sleek is a forward-thinking company that leverages proprietary software and AI to simplify back-office operations for micro SMEs, allowing entrepreneurs to focus on growing their businesses. Founded in 2017, Sleek operates in three key segments: Corporate Secretary, Accounting & Bookkeeping, and FinTech payments, and has established itself as a market leader in Singapore with a growing customer base of around 15,000 across Singapore, Hong Kong, Australia, and the UK. With a strong emphasis on customer satisfaction and innovation, Sleek has achieved over 70% compound annual growth in revenue over the past five years and is recognized as one of the fastest-growing companies in Asia. The company is committed to creating a diverse and inclusive work environment, offering flexibility, competitive salaries, and opportunities for personal growth. As a certified B Corp, Sleek is dedicated to building a sustainable and equitable economy, with initiatives aimed at reforestation and carbon neutrality by 2030.

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