Billing Operations Lead - Remote

Overview

The Billing Operations Lead will manage the end-to-end billing process, ensuring a seamless and efficient experience for clients while optimizing revenue operations.

In Short

• Own and optimise billing operations for a client-friendly process.
• Oversee billing for new clients, renewals, and upgrades/upsells.
• Monitor and improve billing satisfaction, resolving issues proactively.
• Support revenue growth through seamless billing operations.
• Handle day-to-day billing inquiries and requests professionally.
• Drive process improvements to support scalable growth.
• Contribute to innovation in a traditionally unexciting industry.

Requirements

• Experience in billing operations or related fields.
• Strong analytical and problem-solving skills.
• Excellent communication and client management skills.
• Ability to drive process improvements.
• Familiarity with invoicing and revenue operations.

Benefits

• Opportunity to work in a fast-growing company.
• Be part of a mission-driven team.
• Flexible work environment.
• Professional growth and development opportunities.