Billing Operations Lead - Remote

Overview

As a Billing Operations Lead, you will be responsible for managing the end-to-end billing process, ensuring a seamless and efficient experience for clients.

In Short

• Be the internal champion for clients, optimizing billing operations.
• Manage the full billing lifecycle for new clients, renewals, and upgrades.
• Monitor and improve billing satisfaction through proactive issue resolution.
• Support revenue growth through billing operations and upselling efforts.
• Handle day-to-day billing inquiries and requests professionally.
• Drive process improvements in billing operations and compliance.
• Contribute to innovation in a traditionally unsexy industry.

Requirements

• Experience in billing operations or finance.
• Strong client management and communication skills.
• Ability to analyze and improve billing processes.
• Proficiency in invoicing and revenue operations.
• Detail-oriented with a focus on accuracy.

Benefits

• Opportunity to work in a fast-growing company.
• Engagement in innovative projects.
• Supportive team environment.
• Flexibility in work arrangements.