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Billing Operations Lead - Remote

Posted 8 weeks ago
Finance / Legal
Full Time
Philippines

Overview

As a Billing Operations Lead, you will be responsible for managing the end-to-end billing process, ensuring a seamless and efficient experience for clients.

In Short

  • Be the internal champion for clients, optimizing billing operations.
  • Manage the full billing lifecycle for new clients, renewals, and upgrades.
  • Monitor and improve billing satisfaction through proactive issue resolution.
  • Support revenue growth through billing operations and upselling efforts.
  • Handle day-to-day billing inquiries and requests professionally.
  • Drive process improvements in billing operations and compliance.
  • Contribute to innovation in a traditionally unsexy industry.

Requirements

  • Experience in billing operations or finance.
  • Strong client management and communication skills.
  • Ability to analyze and improve billing processes.
  • Proficiency in invoicing and revenue operations.
  • Detail-oriented with a focus on accuracy.

Benefits

  • Opportunity to work in a fast-growing company.
  • Engagement in innovative projects.
  • Supportive team environment.
  • Flexibility in work arrangements.
Sleek logo

Sleek

Sleek is a forward-thinking company that leverages proprietary software and AI to simplify back-office operations for micro SMEs, allowing entrepreneurs to focus on growing their businesses. Founded in 2017, Sleek operates in three key segments: Corporate Secretary, Accounting & Bookkeeping, and FinTech payments, and has established itself as a market leader in Singapore with a growing customer base of around 15,000 across Singapore, Hong Kong, Australia, and the UK. With a strong emphasis on customer satisfaction and innovation, Sleek has achieved over 70% compound annual growth in revenue over the past five years and is recognized as one of the fastest-growing companies in Asia. The company is committed to creating a diverse and inclusive work environment, offering flexibility, competitive salaries, and opportunities for personal growth. As a certified B Corp, Sleek is dedicated to building a sustainable and equitable economy, with initiatives aimed at reforestation and carbon neutrality by 2030.

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