Merchant Success Manager - Remote

Overview

Your role as a Merchant Success Manager is to help our merchants succeed selling subscriptions on Shopify. You will work with merchants of all sizes and shapes to provide tactical and strategic expertise in launching and prevailing in selling Subscriptions.

In Short

• Help merchants succeed in selling subscriptions on Shopify.
• Provide tactical and strategic expertise.
• Collaborate with Sales, Product Management, and Support teams.
• Understand merchant needs.
• Develop new strategies for merchant success.
• Work with a diverse range of merchants.
• Utilize previous experience to build success.
• Engage with various stakeholders.
• Focus on subscription sales.
• Contribute to the overall success of Skio.

Requirements

• Experience in customer success or related field.
• Strong understanding of Shopify and subscription models.
• Excellent communication skills.
• Ability to work collaboratively in a team environment.
• Strategic thinking and problem-solving skills.
• Experience in sales or product management is a plus.
• Ability to adapt to different merchant needs.
• Strong organizational skills.
• Passion for helping businesses succeed.
• Familiarity with e-commerce trends.

Benefits

• Opportunity to work with leading brands.
• Collaborative team environment.
• Flexible working conditions.
• Professional development opportunities.
• Impactful role in a growing company.
• Access to industry insights and trends.
• Supportive company culture.
• Potential for career advancement.
• Work with innovative technologies.
• Competitive compensation package.