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Order Support Specialist (Polish Language) - Remote

Posted Yesterday
Customer Service
Full Time
Portugal
1040.67 EUR - 1227 EUR/month

Overview

Join our team as an Order Support Specialist and play a vital role in ensuring a smooth online shopping experience for our customers while working remotely from continental Portugal.

In Short

  • Provide exceptional customer service in Polish and English.
  • Work in a fast-paced environment with complex challenges.
  • Enjoy fully-equipped, company-provided accommodation for the first 14 months.
  • Work a 40-hour workweek with a rotational shift pattern.
  • Receive a competitive salary with various allowances.
  • Benefit from private health insurance and meal cards.
  • Enjoy a generous vacation package of up to 22 days per year.
  • Be part of a positive and supportive team environment.
  • Possess strong problem-solving skills and a customer-focused approach.
  • Meet deadlines and work effectively under pressure.

Requirements

  • Flawless communication skills in Polish (C2) and English (B2).
  • A keen eye for detail and a commitment to accuracy.
  • The ability to work independently with minimal supervision.
  • A willingness to learn and grow.
  • A positive attitude and team player spirit.

Benefits

  • Competitive salary with various allowances.
  • Private health insurance.
  • Meal card and holiday bonuses.
  • Generous vacation package.
  • Supportive team environment.

S.S

SkillMatch Solutions

SkillMatch Solutions is a leading global travel portal dedicated to creating unforgettable travel experiences for customers around the world. With a focus on exceptional customer service, the company supports a diverse clientele, particularly German-speaking travelers, by providing personalized assistance and resolving travel-related issues. SkillMatch Solutions fosters a collaborative and innovative work environment, offering comprehensive training, flexible remote work options, and opportunities for career advancement. The company values diversity and inclusivity, aiming to redefine the travel experience for millions of customers globally.

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