Order Support Specialist (Polish Language) - Remote

Overview

Join our team as an Order Support Specialist and play a vital role in ensuring a smooth online shopping experience for our customers while working remotely from continental Portugal.

In Short

• Provide exceptional customer service in Polish and English.
• Work in a fast-paced environment with complex challenges.
• Enjoy fully-equipped, company-provided accommodation for the first 14 months.
• Work a 40-hour workweek with a rotational shift pattern.
• Receive a competitive salary with various allowances.
• Benefit from private health insurance and meal cards.
• Enjoy a generous vacation package of up to 22 days per year.
• Be part of a positive and supportive team environment.
• Possess strong problem-solving skills and a customer-focused approach.
• Meet deadlines and work effectively under pressure.

Requirements

• Flawless communication skills in Polish (C2) and English (B2).
• A keen eye for detail and a commitment to accuracy.
• The ability to work independently with minimal supervision.
• A willingness to learn and grow.
• A positive attitude and team player spirit.

Benefits

• Competitive salary with various allowances.
• Private health insurance.
• Meal card and holiday bonuses.
• Generous vacation package.
• Supportive team environment.