French Speaking Travel Experience Advisor - Remote

Overview

In this exciting role, you'll be the friendly face of the travel giant for French-speaking travelers and hosts, providing exceptional customer service and ensuring a smooth and enjoyable experience for everyone on the platform.

In Short

• Advise guests on finding the perfect listing and navigating the booking process.
• Assist users with creating and managing their accounts.
• Facilitate communication between hosts and guests.
• Address guest complaints and concerns promptly.
• Fluent in French and English, both written and spoken.
• Passionate about customer service and helping others.
• Comfortable using various online tools and platforms.
• Enjoy working collaboratively as part of a team.
• Experience in hospitality or travel is a bonus.
• A love for travel and different cultures.

Requirements

• Fluency in French and English.
• Strong customer service skills.
• Excellent communication skills.
• Tech-savvy and comfortable with online tools.
• Ability to work in a team environment.

Benefits

• Competitive salary of BGN 2,600 gross.
• Flexible work-from-anywhere model within Bulgaria.
• Onboarding and training provided.
• Opportunity to contribute to a growing team.