Remote Otter LogoRemoteOtter

Consumer Credit Platform Specialist - Remote

Posted 2 weeks ago

Overview

Join us as a Consumer Credit Platform Specialist (French language) and play a vital role in our Relational Excellence Challenge. You'll be responsible for developing long-lasting, high-quality relationships with our customers, enriching our portfolio and driving growth.

In Short

  • Develop strong, long-term relationships with customers through effective communication techniques.
  • Optimize every contact, both inbound and outbound, by leveraging a commercial approach.
  • Manage your assigned portfolio with the utmost rigor and integrity, ensuring compliance with all procedures and safety rules.
  • Be a role model for exemplary customer service, consistently exceeding expectations.

Requirements

  • Speak French at a Native level.
  • Previous experience in a Contact Centre or Customer Service environment.
  • Prior experience in collections, banking, or insurance (a plus).
  • Excellent communication and interpersonal skills.
  • A passion for building relationships and exceeding customer expectations.
  • Strong organizational skills and the ability to manage time effectively.
  • A commitment to data security and compliance with procedures.

Benefits

  • The base salary is 11,620 EUR per year.
  • Additional benefits include meal allowance (1,908.72 EUR), role complement (550 EUR), and transport allowance (240 EUR) per year.
  • A performance bonus of 2,040 EUR per year is possible.
  • The potential gross annual income, including the bonus, is 14,318.72 EUR.
  • Health insurance is provided from day 1 and becomes free after 6 months.

Similar Jobs:

FreedomPay logo

Commerce Platform Specialist - Remote

FreedomPay

5 weeks ago

Join FreedomPay as a Commerce Platform Specialist to work on innovative payment solutions for global enterprises.

Payments
Security
Data Analytics
API Integration
DE, USA
Full-time
Software Development
EQT Corporation logo

Credit Specialist - Remote

EQT Corporation

1 week ago

EQT is seeking a Credit Specialist to manage credit analysis and support for counterparties.

Credit Analysis
Portfolio Management
Exposure Reports
Credit Risk Evaluation
Worldwide
Full-time
Finance / Legal

B-Stock

B2B Re-commerce Platform Specialist - Remote

B-Stock

24 weeks ago

Join B-Stock, the world's largest B2B re-commerce platform, to connect sellers and buyers while promoting sustainability.

B2B
Re-commerce
Inventory Management
Circular Economy
USA
Full-time
Sales / Business
Gitpod logo

Developer Platform Specialist - Remote

Gitpod

6 weeks ago

Join Gitpod as a Developer Platform Specialist to drive customer success and enhance developer productivity for enterprise clients.

Customer Success
Developer Adoption
Stakeholder Alignment
Organizational Change Management
Worldwide
Full-time
Sales / Business
Thanx logo

Consumer Support Specialist - Remote

Thanx

5 weeks ago

Join Thanx as a Consumer Support Specialist, providing exceptional customer service and support through Zendesk.

Zendesk
Customer Support
Communication Skills
Problem-solving
USA
Contract
Customer Service
$17 - $19 USD/hour