German and English Speaking Customer Service Agent - Remote

Overview

This position is for a fluent German and English speaker who will work from home in Spain, providing customer service support for inquiries related to bookings.

In Short

• Act as the first point of contact for German customers.
• Support customers via phone and email communication.
• Engage customers with expert knowledge of products and services.
• Increase customer satisfaction and loyalty through friendly service.
• Collaborate as a team player and handle administrative tasks.

Requirements

• Fluent in German and English.
• Customer-oriented with a passion for service.
• At least 1 year of professional experience in a similar role.
• Proficient in MS Office.
• Flexible to work remotely from home, Monday to Sunday.

Benefits

• 100% remote work allows for a great work-life balance.
• Diverse discounts on SIXT services and exclusive deals.
• Participation in team building activities and corporate events.
• Opportunities for professional growth within a motivated team.