German-Speaking Customer Service Agent - Remote

Overview

Shape the future of customer interaction remotely from Turkey! We are looking for a motivated Customer Service Agent with excellent German skills to strengthen our team for a leading online service in the travel and booking sector.

In Short

• Remote work opportunity from Turkey.
• Full-time position, 40 hours per week.
• Handling customer inquiries via email and chat.
• Building positive customer relationships.
• Assisting customers with travel details and payment processing.
• Documenting trends to improve service efficiency.
• Fluent German (C1/C2) and good English (B2) required.
• Flexible days off, with a stable shift model.
• Attractive benefits including meal vouchers and health insurance.
• Opportunities for targeted training and career development.

Requirements

• Fluent in German (C1/C2).
• Good English skills (B2).
• Strong empathy and patience.
• Excellent written communication skills.
• Residence in Turkey is mandatory.

Benefits

• Work from home in Turkey.
• Stable shift model with two consecutive days off.
• Meal vouchers and private health insurance.
• Transport support included.
• Career development through training and coaching.