Operations Specialist - Remote

Overview

The Operations Specialist at SimpleClosure will serve as the primary point of contact for clients, guiding them through the business dissolution process while ensuring operational efficiency and client satisfaction.

In Short

• Act as the main contact for clients during their shutdown process.
• Document and optimize processes for better efficiency.
• Work with internal teams to resolve client issues.
• Utilize remote tools like Slack and Google Suite.
• Understand services and legal requirements for business closures.
• Provide exceptional customer service with empathy.
• Assist clients in gathering necessary documents.
• Update clients on their progress regularly.
• Maintain accurate records of dissolution activities.
• Coordinate with external parties for legal compliance.

Requirements

• Bachelor’s degree required.
• Preferred experience in startups.
• Ability to multitask and manage projects.
• Excellent communication skills in English.
• Strong problem-solving and interpersonal skills.
• Experience in operations, legal, or accounting is a plus.

Benefits

• Salary range of $65,000 - $75,000 based on experience.
• Unlimited paid time off (PTO).
• Competitive equity package offered.
• Employer-covered medical benefits.
• Remote work flexibility.
• In-person team retreats for bonding.