Remote Otter LogoRemoteOtter

Senior Field Service Representative (FSR) - Remote

Posted 13 weeks ago

Overview

Silvus Technologies is dedicated to one mission: connecting those who keep us safe. We do so by delivering the most advanced Mobile Ad-hoc Network (MANET) radios powered by our custom and ever evolving Mobile-Networked MIMO waveform. Together, our radios and waveform provide vital communications for mission-critical applications in the harshest environments from underground tunnels to high-altitude balloons.

In Short

  • Provide pre-sales and post-sales technical support.
  • Become an expert on Silvus' radio and networking solutions.
  • Prepare and conduct product demonstrations.
  • Visit customer sites for technical support and training.
  • Troubleshoot failures in the field.
  • Collect and analyze field failures.
  • Help Design Engineers troubleshoot problems.

Requirements

  • High School Diploma or GED.
  • 3 years of experience in communications or data networks.
  • 2 years of experience as an FSR or equivalent.
  • Proficiency with TCP/IP protocol.
  • Excellent organizational and communication skills.
  • Current active DoD Secret Clearance or ability to obtain one.
  • Willingness to travel up to 75% of the time.

Benefits

  • Work with a talented team.
  • Opportunity for career growth.
  • Engaging and challenging work environment.

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