Senior Field Service Technician - Remote

Overview

The Senior Field Service Technician will perform installation, service, and training for industrial equipment, requiring travel and effective customer interaction.

In Short

• Fully remote position for candidates based in Portland, ME area.
• Install and service general-purpose industrial equipment.
• Daily travel required, with frequent overnight stays.
• Document service activities and expenses accurately.
• Diagnose and troubleshoot equipment breakdowns.
• Provide technical support and training to technicians.
• Read and interpret blueprints and schematics.
• Design and conduct training programs for maintenance.
• Maintain effective customer relationships.
• Work with service management on inventory sourcing.

Requirements

• High School Degree or Technical College Degree.
• 4-5 years of relevant experience.
• Background in Electrical, Mechanical, or PLC.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Safety and security awareness.
• Strong customer focus and decision-making skills.
• Ability to work independently and as a team player.
• Results-oriented with good process management skills.
• Resourcefulness and effective listening.

Benefits

• Comprehensive health, dental, and vision benefits.
• 401k and paid time off.
• Life insurance and wellness perks.
• Benefits begin the month following hire date.