Senior Field Service Technician - Remote

Overview

This is a fully remote position requiring candidates to be based in the Northern Alabama area. The role involves installing and servicing general-purpose equipment while ensuring customer satisfaction through technical support and training.

In Short

• Install and provide service for industrial equipment.
• Daily travel with frequent overnight stays.
• Document service activities and expenses.
• Diagnose and troubleshoot equipment issues.
• Read and interpret blueprints and schematics.
• Provide technical training to technicians.
• Manage service calls and customer relationships.
• Coordinate installation meetings with customers.
• Prepare service reports and bulletins.
• Assist in inventory sourcing and parts management.

Requirements

• High School Degree or Technical Degree.
• 4-5 years of relevant experience.
• Experience with electrical and mechanical systems.
• Knowledge of PLC and automation.
• Proficient in Microsoft Office.
• Strong customer focus and decision-making skills.
• Ability to work independently and in teams.
• Excellent problem-solving skills.
• Effective communication skills.
• Commitment to safety and security protocols.

Benefits

• Health, dental, and vision insurance.
• 401k plan.
• Paid time off.
• Life insurance.
• Wellness perks.
• Benefits begin the month following hire date.