The Enterprise Engagement Manager is responsible for engaging with and developing strong relationships with prospects. In this role, Engagement Managers will work closely with their Sr. Enterprise and Enterprise Account Executives to generate pipeline through outbound prospecting, triage and qualify inbound lead flow, drive event attendance, and support account research with the aim of increasing penetration across each node’s assigned sales territory.

In Short

Prospect, educate, qualify, and develop target accounts to create sales-ready meetings and opportunities
Partner closely with your Sr. Enterprise and Enterprise Account Executives to develop territory strategy, prioritizing which target accounts to generate demand in (including the “how” for generating the demand)
Can perform full sales cycle management in the Mid-Market segment (B2B): cold outbound prospecting, relationship development with prospects, value proposition alignment to prospect’s goals, ROI development and presentation, contract, and pricing negotiation
Conduct market research to understand customer organizations, identify key buyer personas, including C-Level contacts, and uncover prospect pain points with the ultimate goal to develop expertise and build credibility when talking with prospects
Utilize creative methods to identify unique insights about the prospect's business and key executive initiatives as well as traditional outreach methods (i.e. calls, LinkedIn, emails).
Qualify and appropriately route inbound lead flow to ensure timely follow-up and maximize qualified opportunity conversion
Align outreach with marketing efforts (events, content calendars, account-based marketing)
Set up pre-meetings, meetings, and follow-ups between the AEs and prospects, adequately educating the AE on all the background research findings and prospect motivations prior to discovery calls
Prepare and participate in qualification and discovery calls with your AE
Consistently update Salesforce (SFDC), leveraging this tool as the single source of truth on prospect accounts and opportunities. Capture timely and detailed call/meeting reports, articulating customer needs, deliverables, and next steps to ensure Partners and leadership team are aware of updates.
Attend Signifyd and industry specific tradeshows and events to develop and enhance relationships with prospects.
Develop outbound cadences to support top accounts within Enterprise that generate higher reach and engagement with target prospects
Partner with Marketing to develop account-based marketing campaigns

Requirements

+ 3 years of relevant professional experience in Business Development, Sales, or other related Go to Market (GTM) roles
+ 2 years experience in payments, eCommerce, and fraud is preferred
Strong analytical thinking skills: Proven experience to build reports to generate decision making within organizations.
Work closely in a matrixed environment with product, legal, marketing, finance, and senior leadership to set and execute strategy
Ability to work through ambiguity and effectively managing multiple priorities at the same time
Self-starter, able to work independently on defined tasks
Strong written and verbal communication skills (i.e. active listener)
Ability to communicate in English and Spanish. Desired Portuguese.
Impeccable organization, attention to detail, and ability to manage your own time
Desire to deeply understand eCommerce and payments, and relevant players and technology
Creative, thoughtful, problem solver and message creator
Periodic travel to tradeshows and company-sponsored events
Experience closing deals is preferred