Agency Manager - Remote

Overview

As an Agency Manager at Sign Solutions, you will oversee the Agency Department activities, ensuring effective resource allocation and management while enhancing client relationships and profitability.

In Short

• Report into Head of Non-Spoken Operations
• Oversee all aspects of Agency Department activities
• Sourcing and booking of staff and freelance Language Service Professionals
• Implement effective Diary management for LSP utilization
• Develop processes to enhance efficiency
• Establish and maintain client relationships
• Increase profitability
• Perform general line management duties
• Act as a role model and leader to the bookings department
• Support management information reporting

Requirements

• Excellent leadership skills
• Ability to perform under pressure
• Experience in line management and customer service
• Able to multitask and manage time efficiently
• Goal-oriented, organised team player
• Self-motivated and self-directed
• Strong verbal and written communication skills
• Strong problem-solving capabilities
• Adaptability in a growing organization

Benefits

• Salary £30,000 - £35,000 dependant on experience
• Working Pattern Monday – Friday, full time 37.5 hours p/week
• 20-25 days holiday plus bank holidays
• Pension scheme
• Training and CPD
• Attendance bonus scheme
• Health and Wellbeing schemes
• Access to discounts from leading retailers
• Flexible contracts available
• Supportive and flexible employer