Product Manager - Dispute Management - Remote

Overview

We are looking for a seasoned Product Manager for our Dispute Management offering and integrations with our Payment Protection offering. This role focuses on providing our customers with automated chargeback management and dispute resolution tools, leveraging advanced machine learning and real-time data analysis.

In Short

• Engage with customers to understand their dispute management pain points.
• Own the product vision and roadmap for dispute management solutions.
• Write detailed specifications for dispute workflows.
• Communicate and motivate cross-functional teams.
• Drive product development based on customer feedback and data.
• Collaborate with engineering, marketing, and sales teams.
• Utilize machine learning for chargeback prevention.
• Provide actionable insights for preventing future disputes.
• Experience in fraud prevention and dispute management is preferred.
• Comfortable working with various stakeholders to launch new features.

Requirements

• 3-5 years of Product Management experience.
• Proven ability to convert customer requirements into successful products.
• Experience collaborating with engineers and data scientists.
• Understanding of fraud prevention and payment protection.
• Experience overseeing SaaS products is a plus.

Benefits

• Competitive total compensation package.
• 401k plan.
• Medical, dental, and vision coverage.
• Wellness reimbursement.
• Education reimbursement.
• Flexible time off.