Sierra is an innovative company based in San Francisco, with additional offices in Atlanta, New York, and London, dedicated to enhancing customer experiences through AI technology. The company is founded on core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family, which shape its culture and operations. Co-founded by industry leaders Bret Taylor and Clay Bavor, Sierra aims to transform how businesses interact with their customers by providing a platform that prioritizes human connection. The company fosters a collaborative environment and is committed to diversity, ensuring that its workforce reflects the diverse needs of its clientele. Sierra offers a range of employee benefits that align with its values, including flexible paid time off, comprehensive health benefits, and support for family building.