Senior Account Manager - Remote

Overview

The Senior Account Manager will serve as a central point of contact for STM accounts, ensuring seamless execution of all travel services across each sport.

In Short

• Lead account management for NCAA athletic travel.
• Ensure client satisfaction through strategic problem-solving.
• Oversee travel services including air and hotel accommodations.
• Collaborate with internal and external stakeholders.
• Manage contract oversight and account renewals.
• Utilize analytical skills to provide tailored solutions.
• Demonstrate technical expertise with travel technology.
• Provide clients with performance metrics and recommendations.
• Work independently while contributing to team success.
• Flexibility to travel based on account needs.

Requirements

• Bachelor’s degree or equivalent professional experience.
• Minimum of 5 years experience in Collegiate Athletics.
• Preferred familiarity with the travel industry.
• Ability to work flexible hours.
• Salesforce experience is required.

Benefits

• Dynamic team culture.
• Opportunity to work remotely.
• Involvement in collegiate athletics.
• Supportive work environment.
• Potential for professional growth.