Senior Account Manager - Remote

Overview

As a Senior Account Manager at Jellyfish, you will play a crucial role in articulating client business objectives and identifying opportunities for improvement while collaborating with diverse teams.

In Short

• Articulate client business objectives and align work to those objectives.
• Implement changes to improve efficiency using Fundamental Tools.
• Acquire knowledge of Advanced and Strategic Fundamental Tools.
• Support larger accounts and serve as client lead for smaller accounts.
• Collaborate to achieve growth in existing client net revenue.
• Build lasting partnerships with clients.
• Monitor client health indicators like Net Profit Contribution and Net Promoter Score.
• Excel in a collaborative environment focused on continuous improvement.
• Encourage client success and develop long-lasting relationships.
• Problem-solve collaboratively to find practical solutions.

Requirements

• Solid Client Management experience in creative marketing.
• Expertise in paid and organic social, creative strategy, and production workflows.
• Strong drive for continuous improvement.
• Demonstrated expertise in monitoring client health indicators.
• Excellent communication and organization skills.
• Ability to collaborate with team members effectively.
• Passion for developing relationships and adding value to clients' businesses.
• Problem-solving skills to evaluate options and find solutions.

Benefits

• Loyalty salary increase on your Jellyfish anniversary.
• Company-wide annual bonus.
• Work remotely for up to 60% of your days.
• Flexible working hours between 8am and 6:30pm.
• One paid day each month for self-development.
• Access to LinkedIn Learning with unlimited online courses.
• Opportunity to shape your work environment to suit your needs.
• Inclusive workplace prioritizing growth and contributions.