Human Resources Operations Specialist - Remote

Overview

At Shields Health Solutions, we pride ourselves on our culture of inclusion, kindness, acceptance, and the difference we make in patients' lives every day. We are tremendously proud to consistently be certified as a ‘Great Place to Work’ several years in a row; we’ve been recognized as a Fortunes Best Workplaces in Healthcare™, Millennials™, and Women™; and a Becker’s Healthcare Top 150 Workplace.

Patients are at the heart of everything we do. We are committed to improving lives by ensuring seamless access to specialty medications, better health outcomes, and an enhanced care experience. That’s why more health system leaders trust us to deliver personalized support and comprehensive solutions that make specialty pharmacy more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial sustainability of health systems while prioritizing best-in-class outcomes that patients deserve. With a team of leaders in specialty pharmacy, a track record of success partnering with over 80 health systems, and an unwavering dedication to measurable results, we empower health systems to transform their specialty pharmacy into a driver of growth—ensuring every patient receives the best possible care.

In Short

• Join onboarding calls with new hospital partners to help share the employee experience from the start
• Collaborate with HR teams at partner hospitals to ensure compliance with site-specific requirements
• Keep compliance records up to date, including monthly checks like OIG/SAM and HEAL background check audits
• Work within our HR system (ADP Workforce Now) to manage employee data, generate reports, and support HR processes
• Distribute important federal and state employment notices and maintain compliance database
• Process employee updates like name changes and respond to employment verification requests
• Act as a helpful liaison between employees and payroll for wage garnishment notices
• Take on additional projects and responsibilities as you grow in the role

Requirements

• A Bachelor’s degree in Business, Human Resources, or a related field (or equivalent experience)
• Internship or prior experience in HR is a plus, but not required
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office, especially Excel
• A positive attitude, eagerness to learn, and a team-first mindset
• Excellent communication skills and a high level of professionalism
• Integrity and discretion when handling confidential information

Benefits

• Real-world HR experience in a supportive and mission-driven environment
• Opportunities to grow your skills and take on new challenges
• A collaborative team that values your ideas and contributions
• A chance to make a difference in healthcare through people-focused work