Product Subject Matter Expert (SME) - Remote

Overview

Shield is a global startup looking for a Product SME to enhance its communications archive and search platform, particularly for tech, legal, and compliance teams in the financial sector.

In Short

• Drive requirements and define use cases for product features.
• Collaborate with marketing and sales to align with customer needs.
• Research regulatory, customer, and competitive landscapes.
• Influence AI utilization strategies within the product space.
• Assist sales teams in understanding customer voices and needs.
• Represent Shield products at events.
• Guide product managers and designers on feature directions.
• Support marketing campaigns and domain-specific content creation.

Requirements

• 5+ years experience in technology risk, archive, or eDiscovery in financial services.
• Ability to translate complex use cases into technical requirements.
• Passion for problem-solving and vision for future platform development.
• Strong communication and interpersonal skills.
• Understanding of compliance frameworks and legal discovery processes.

Benefits

• Opportunity to work in a rapidly growing startup environment.
• Engagement with diverse teams across product, marketing, and sales.
• Chance to influence product direction and strategy.
• Exposure to cutting-edge technology and regulatory challenges.