Strategy & Operations Analyst - Remote

Overview

As an Analyst on the Strategy & Operations Team, you will play a pivotal role in uncovering data-driven insights that inform strategic initiatives and drive operational excellence. Think of the Strategy & Operations team as internal consultants, partnering with teams across the company to tackle complex challenges and unlock new opportunities. This position is ideal for a detail-oriented professional who is comfortable questioning the status quo and passionate about leveraging data to solve ambiguous complex business problems.

In Short

• Drive Strategic Initiatives: Lead analyses that inform key strategic decisions, from market expansion and product development to operational efficiency and customer experience enhancements.
• Unlock Data-Driven Insights: Dive deep into our data, uncovering hidden trends and patterns that fuel actionable recommendations. You'll be a master of data visualization, translating complex datasets into compelling narratives.
• Partner with Leaders: Collaborate with senior leadership across functions (Product, Marketing, Sales) to provide data-backed recommendations and drive strategic alignment.
• Build & Optimize: Develop forecasting models and frameworks to assess the impact of strategic initiatives and market dynamics. Identify inefficiencies and suggest data-informed improvements to streamline operations.
• Be a Thought Leader: Conduct market research and competitive analysis to stay ahead of industry trends. Share your insights and perspectives to influence the company's strategic direction.
• Reporting: Develop and maintain dashboards, reports, and key performance indicators (KPIs) that support business objectives.
• Collaborate: Work cross-functionally with teams such as Product, Marketing, Sales, and Customer Success to address strategic questions and operational challenges.

Requirements

• 2-4 years in an analytical role, ideally in corporate strategy, business operations, strategy consulting, or finance. Experience in SaaS or hospitality is a plus.
• Proficiency in Excel/Google Sheets, SQL, and data visualization tools (e.g., Tableau, Looker, Power BI). Familiarity with Python or R is a bonus.
• Strong critical thinking skills with a demonstrated ability to approach ambiguous problems systematically.
• Excellent verbal and written communication skills; able to present data findings to technical and non-technical audiences.
• A team player who thrives in cross-functional environments and is comfortable managing multiple priorities.
• High attention to detail with a commitment to producing high-quality work.
• Open to coming into an office (NYC or London) on a regular basis (at least 2-3 times a month).

Benefits

• A fresh start with a flexible and independent working schedule: SevenRooms provides all employees with their first two (2) weeks of employment as paid time off to relax and recharge before starting their journey with us. You'll also have access to unlimited paid time off, including tenure-based PTO minimums, paid parental leave, and the option to work anywhere at any time.
• Equitable compensation: Our compensation packages are based on external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace.
• Employee programs and recognition: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You'll receive an additional quarterly dining credit to use towards SevenRooms clients and a unique milestone reward for every year you're a part of our team.
• Opportunities for training and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs.