Atlassian Technology Consultant - Remote

Overview

ServiceRocket is seeking an Atlassian Technology Consultant to provide consulting services, design and implement solutions, and enhance customer relationships while working in a collaborative and inclusive environment.

In Short

• Design, develop, and implement high-quality solutions.
• Facilitate customer discussions to identify requirements.
• Provide guidance and recommendations based on best practices.
• Support the roll-out and scaling of solutions.
• Manage customer engagements and enhance relationships.
• Advise on internal tools and processes.
• Assist with proposal development and statements of work.
• Engage with potential customers on sales calls.
• Promote yourself as a subject matter expert.
• Work in a fun-loving and inclusive environment.

Requirements

• Bachelor’s degree in Computer Science or related field.
• 1-3 years of experience as an Atlassian Consultant or similar role.
• Proven track record in implementing Atlassian solutions.
• Exceptional consulting and influencing skills.
• Excellent analytical and communication skills.
• Experience with Agile development methodologies.
• Proficiency in command line, SQL, and software configuration.
• Knowledge of scripting languages like Python or Ruby.
• Familiarity with ITIL and ITSM principles.
• Experience in UAT testing and test use-case development.

Benefits

• Collaborative and inclusive work environment.
• Professional growth opportunities.
• Support for personal well-being.
• Recognition as a best place to work.
• Engagement with a diverse team.