Transformation & Change Manager - Digital Technology Experience - Remote

Overview

The Transformation & Change Manager role focuses on driving transformative changes and product adoption across ServiceNow, ensuring a delightful experience for employees and customers.

In Short

• Conduct impact and stakeholder analyses to determine program scope.
• Develop and execute change strategies for product adoption.
• Create executive communications and presentations.
• Collaborate with business leads and product managers.
• Track success of new product and process adoptions.
• Support teams in unlocking productivity and accelerating execution.

Requirements

• Experience integrating AI into work processes.
• 8+ years in change, strategy, or transformation roles.
• Proven experience in executing complex strategic programs.
• Excellent communication and stakeholder management skills.
• Advanced MS Office skills for creating engaging deliverables.
• Bachelor's degree in business administration or a relevant field preferred.

Benefits

• Flexible work environment.
• Inclusive and diverse workplace.
• Opportunities for continuous learning and improvement.
• Engagement with innovative AI-enhanced technology.