Senior Technical Consultant, Security Operations - Remote

Overview

The Senior Technical Consultant for Security Operations is responsible for consulting with customers and configuring ServiceNow SecOps products to drive business outcomes.

In Short

• Serve as the technical expert for SecOps workflow.
• Configure SecOps Service Delivery using best practices.
• Support customer engagements and process improvement.
• Lead design workshops with customers.
• Guide customers in documentation and user story drafting.
• Provide oversight and training for system administrators.
• Lead project delivery and manage multiple projects.
• Develop integration components and portal components.
• Prepare customer-facing deliverables.
• Promote continuous improvement practices.

Requirements

• Must be a Canadian Citizen.
• Bilingual in English and French preferred.
• ServiceNow Certified System Administrator certification required.
• 5 years of experience in configuration/development.
• Experience with Web Technologies and SaaS.
• Strong understanding of SecOps systems and tools.
• Excellent interpersonal and customer-centric skills.
• Proven team player and builder.

Benefits

• Competitive compensation.
• Generous benefits package.
• Collaborative and inclusive work environment.
• Opportunities for professional growth.
• Work with advanced technology and talented developers.