Senior Staff Product Manager, SPM Workflows & Planning - Remote

Overview

As a Senior Staff Product Manager at ServiceNow, you will design and scale enterprise workflows and tools that connect strategy to execution, enhancing project delivery and risk management.

In Short

• Design and manage integrated work management solutions using ServiceNow.
• Build frameworks for managing OKRs, programs, projects, and tasks.
• Establish workflows for capacity planning and risk alignment.
• Define and maintain data structures for traceability.
• Collaborate with stakeholders to evaluate and design solutions.
• Define reporting requirements with senior leadership.
• Drive organizational change management for tool adoption.
• Support ongoing platform maintenance and scalability.

Requirements

• Experience integrating AI into work processes.
• 12+ years in designing enterprise workflows.
• Experience with ServiceNow work management solutions.
• Strong understanding of OKRs and Agile workflows.
• Proven ability to design scalable data models.
• Excellent communication skills.
• Background in business operations or program management.

Benefits

• Work in a flexible and inclusive environment.
• Opportunity to make a positive impact.
• Access to innovative AI-enhanced technology.