Remote Otter LogoRemoteOtter

Senior Specialist, Customer Marketing Sourcing and Qualification - Remote

Posted 19 weeks ago
Sales / Business
Full Time
CA, USA
102600 - 169300/year

Overview

The Senior Specialist, Customer Marketing Sourcing & Qualification plays a critical role in identifying, evaluating, and prioritizing potential customer advocates for the Customer Marketing team.

In Short

  • Identify customer advocates across various industries.
  • Collaborate with Sales, Customer Success, and Product Management teams.
  • Evaluate and prioritize customer stories based on relevance and impact.
  • Maintain a well-organized pipeline of qualified customer advocates.
  • Cultivate relationships with account teams to secure advocates.
  • Develop and execute sourcing strategies for customer stories.
  • Establish clear qualification criteria for potential advocates.
  • Conduct interviews to gather customer story details.
  • Ensure alignment of sourcing efforts with marketing objectives.
  • Provide support for customer onboarding and storytelling processes.

Requirements

  • Expertise in sourcing potential customer advocates.
  • Ability to evaluate and prioritize customer stories.
  • Strong interpersonal skills for stakeholder management.
  • Skilled in gathering information for customer story evaluation.
  • Proficiency in maintaining a structured pipeline of advocates.
  • Experience in collaborating with cross-functional teams.
  • Aptitude for strategic thinking in sourcing strategies.
  • Attention to detail in evaluating potential advocates.
  • 2-5 years of experience in Marketing and/or Sales.
  • Interest in learning about technology.

Benefits

  • Competitive base pay with equity options.
  • Variable/incentive compensation structure.
  • Health plans and flexible spending accounts.
  • 401(k) Plan with company match.
  • Employee Stock Purchase Plan (ESPP).
  • Flexible time away plan.
  • Family leave programs.
  • Inclusive work environment encouraging diverse backgrounds.
  • Support for reasonable accommodations during the application process.
  • Opportunity to work in a leading technology company.
ServiceNow logo

ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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